Snapshot
Pipedrive positions itself as an easy and effective sales CRM and pipeline management software, leveraging built-in AI to help users track sales, optimize leads, manage deals, and automate processes to focus on selling.
As of September 3, 2026 · based on published and archived pages
Recent moves
last 90 days · every move links to its source
- Jun 5 → Sep 3blog/changelog
Enhanced Lead Nurturing with Sequences: Pipedrive has introduced "Sequences" to streamline lead nurturing, allowing users to build repeatable workflows of emails and tasks for consistent and personalized engagement.
- Jun 5 → Sep 3blog/changelog
Smarter Deal Scoring for Prioritization: Pipedrive has implemented "Smarter deal scoring" to boost sales efficiency, enabling users to prioritize deals and focus on the most promising opportunities to optimize their sales cycle.
How Close wins against Pipedrive
- Close's Chloe AI agent actively *performs* sales tasks like making calls, qualifying leads, and booking meetings, whereas Pipedrive's AI acts more as an assistant providing insights and suggestions. (Evidence: Close: "Chloe is an AI sales…
- Close positions itself as running conversations "end-to-end" with its AI agent, directly impacting booked appointments, while Pipedrive focuses on automating sales conversations and follow-ups. (Evidence: Close: "Our booked appointments…
- Close explicitly highlights its platform as "built for calling, emailing, texting, automation and action," emphasizing a unified communication approach including SMS and a built-in dialer, which Pipedrive does not foreground as…
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